Turn every message
into a task for
your AI agents.

They handle enquiries, qualify leads and look after every customer over WhatsApp, social media, email and phone; your team steps in only when it genuinely adds value.


Conversation inbox with AI agents Conversation inbox with AI agents
Dental clinics book and confirm appointments by phone
Hospitals triage and refer without leaving anyone on hold
Veterinary practices send vaccine and check-up reminders
Internet providers handle support and payments
Car dealerships book test drives
Dental clinics book and confirm appointments by phone
Hospitals triage and refer without leaving anyone on hold
Veterinary practices send vaccine and check-up reminders
Internet providers handle support and payments
Car dealerships book test drives
Few platforms have this

Your customers call you on WhatsApp.
AI answers.

The call button already inside the chat: the customer taps it, spends no credit and dials no number.

WhatsApp calls / answered by AI, instantly

Phone system / PBX: extensions, queues and recordings

Escalation to a person / the call moves to your team without dropping

+1,000 calls answered with no hold music
They work while you sleep

They answer in seconds.
All day. No shifts.

Your AI employees serve customers, book appointments, collect payments and even run campaigns — and only call you in when a person is genuinely needed.

  • They reply in under 10 seconds, at any hour
  • They book appointments, send payment requests and log every lead
  • They run WhatsApp campaigns and measure the results

Live activity

Live
R

Call in progress · WhatsApp

Handled by your AI employee

00:47

Payment received

$180.00

Success

Campaign sent

1,200 contacts

Sent

Appointment booked

Tuesday 10:30

Booked

New lead

Lucía Paredes

New

Call answered

Duration: 1:12

Ended

Escalated to a person

Billing case

Escalated

Payment received

$180.00

Success

Campaign sent

1,200 contacts

Sent

Appointment booked

Tuesday 10:30

Booked

New lead

Lucía Paredes

New

Call answered

Duration: 1:12

Ended

Escalated to a person

Billing case

Escalated

Your AI employee has logged 49 actions today

Omnichannel Dashboard Interface Omnichannel Dashboard Interface
True omnichannel

One conversation per customer, whichever channel they use

Bring every communication channel into a single shared inbox for your human team or your AI employees.

  • Full history and customer record
  • Teams, tags and assignment
  • Quick replies and business hours
AI campaigns and content

Campaigns that write themselves

The AI writes the message, designs the image and sends it to thousands of contacts over WhatsApp. You just approve it.

Write

Writes the message in your brand voice and tailors it to each customer.

Design

Creates the image or video for the ad, with no designer or agency.

Send and measure

Sends it to thousands of contacts over WhatsApp and tells you what worked.

70%

conversations resolved without a human

< 5 seg

response in under 5 seconds

24/7

24/7 coverage

Integrations

Shobix connects to Google Calendar

If your organisation switches it on, Shobix connects a Google Calendar account to check availability and create the appointments the agents book. It is optional: you authorise it on the Google permissions screen and can withdraw it whenever you want.

How we handle Google Calendar data

What it reads

The list of your calendars and the events in the one you connect, to know when you are busy and work out the free slots.

What it writes

The appointment: date and time, patient, practitioner, service and location. Never clinical notes or diagnoses.

On disconnection

Synchronisation stops and the authorisation token we held is deleted.